Flipkart: Vendor Acquisition Program

Target Cities: Delhi, Chandigarh, Mumbai, Chennai, Jaipur, Trivandrum, Hyderabad, Kolkata

Procedures

  •  Sales professionals having an e-commerce background were hired and trained in the target cities.
  • Entire training module with guiding documents along with a helpline portal for all the FOS(Feet on the street) was provided to quickly resolve all the issues and queries in the field.
  •  Reporting, attendance tracking, KPI achievements and location update of all the team mates was shared with the client along with Daily Acquisition report via our in-house app.
  •  The FOSs acted not as sales professionals but as relationship managers hand holding the vendors through the entire on-boarding process, training them for the seller portal, helping them with the cataloging of their products and even providing them guidance post-onboarding on refunding and returns norms and issues.

Client feedback Score : 5/5