
Shubhad Sharma
Vice President — Operations & Pan-India Sales Execution
Operational Leadership
Shubhad Sharma is the Vice President at TopHawks — India's leading B2B sales outsourcing and retail execution firm — where he oversees the operational backbone that powers field campaigns across 250+ Indian cities. He is the architect of TopHawks' delivery infrastructure, translating ambitious GTM strategies into precise, accountable on-ground execution.
Shubhad's core philosophy is what he calls the "Science of Delivery" — the disciplined, data-backed process of converting strategic intent into measurable field results. His approach combines rigorous project governance with the agility to stand up new city operations within compressed timelines, consistently meeting the performance benchmarks TopHawks' enterprise clients demand.
Shubhad manages diverse delivery portfolios across Fintech, FMCG, and E-commerce sectors, overseeing everything from pilot program design and field force deployment to full-scale nationwide rollouts — with end-to-end P&L accountability on enterprise accounts.
A champion of tech-enabled field operations, Shubhad has embedded HawkAI — TopHawks' proprietary AI field intelligence platform — into the daily workflows of large distributed sales teams, enabling geo-tagged visibility, real-time exception reporting, and 100% audit-ready accountability for every field action.
His leadership style is built on speed, structure, and scale: standing up new operational hubs in unfamiliar geographies within days, managing thousands of concurrent field resources, and driving continuous process improvement across a complex, multi-city delivery environment.
Industries Managed
Core Competencies
Operational Scaling
Setting up multi-city field operations within compressed timelines — new hubs live in days, not weeks.
Project Lifecycle Management
End-to-end ownership from pilot design and city onboarding through full nationwide rollout and performance review.
P&L Management
Driving operational efficiency and bottom-line growth across enterprise accounts with full revenue and cost accountability.
HawkAI Workflow Integration
Embedding HawkAI's geo-tagged tracking and real-time dashboards into daily field operations for complete delivery transparency.
Large Field Force Management
Coordinating and managing thousands of field executives simultaneously across multiple concurrent campaigns and geographies.
GTM Execution Strategy
Converting brand GTM plans into structured operational playbooks with clear accountability, timelines, and KPI frameworks.