Case Studies

 OYO ROOMS

 

OYO Rooms : Partner Hotels acquisition:

Target Cities: Amritsar, Jaipur, Mysore, Katra, Patna, Ranchi, Bhopal, Trivandrum.

Procedure

  • Sales professionals having a hospitality industry background were hired and trained in the target cities.
  • Entire training module with guiding documents along with a helpline portal for all the FOS(Feet on street) was provided to quickly resolve all the issues and queries in field.
  • Reporting, attendance tracking, KPI achievements and location update of all the team mates was shared with client along with Daily Acquisition report.
  • Total of 400 Hotels were shortlisted across locations, Inspected for requirement criterias to be OYO partners, trained and explained about the value proposition of being in partnership with OYO and FOSs ensured that all the required changes were made by the partner hotel by constant visits and sharing updated reports with OYO Team.

Client Feedback Score: 4.2/5

FLIPKART

 

Flipkart: Vendor Acquisition Program

Target Cities : Delhi, Chandigarh, Mumbai, Chennai, Jaipur, Trivandrum, Hyderabad, Kolkata

Procedures

  •  Sales professionals having an e-commerce background were hired and trained in the target cities.
  • Entire training module with guiding documents along with a helpline portal for all the FOS(Feet on street) was provided to quickly resolve all the issues and queries in field.
  •  Reporting, attendance tracking, KPI achievements and location update of all the team mates was shared with client along with Daily Acquisition report via our in-house app.
  •  The FOSs acted not as sales professionals but as relationship managers hand holding the vendors through entire on-boarding process, training them for the seller portal, helping them with the cataloguing of their products and even providing them guidance post onboarding on refunding and returns norms and issues.

Client feedback Score : 5/5