Visual Merchandising Services · Pan-India

Create Visual Stories That Drive Shopper Engagement

End-to-end PoSM design, production, deployment, and maintenance — from store interiors to Glow Sign Boards — executed by India's leading visual merchandising agency.

Call us directly +91 98102 99632
Email VM team VM@tophawks.com
Store merchandise display elements managed by TopHawks visual merchandising team across India
Trusted by 500+ brands

What is Visual Merchandising?

Visual merchandising in its simplest form is displaying a brand and its products in a way that effectively attracts consumers from targeted markets. Done right, it facilitates improved brand recall, increases impulse buying, and strengthens dealer loyalty — all without increasing the cost per impression.

TopHawks delivers visual merchandising as an end-to-end operational capability, not a one-time creative exercise. Our teams handle everything from artwork and in-store fixture design to PoSM production, supply chain, pan-India deployment, and ongoing maintenance.

  • Artwork and window displays — our creative design teams translate brand guidelines into compelling in-store visual communication
  • PoSM production — production partners delivering top-notch Point-of-Sales Materials for every format and retail tier
  • Supply chain and warehousing — integrated processes ensure the right PoSM reaches the right store on time, every time
  • End-to-end execution — space identification, measurement, printing, and deployment managed under a single accountability
TopHawks visual merchandisers training session on retail display standards and in-store execution
TopHawks merchandiser training: standardising display execution across retail formats before field deployment.

Why TopHawks as Your Visual Merchandising Agency?

Most VM agencies hand off a production brief and walk away. TopHawks is an execution agency — we own the output from design brief to store-level compliance photo, captured in real-time through our proprietary reporting app.

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In-house execution app

Every deployment is tracked with photos, geolocation, and timestamps through our proprietary app — giving brands real-time visibility into field execution quality across all cities.

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Every element of store layout covered

Visual merchandising affects every square foot of the retail environment. Our teams address fixtures, signage, PoSM, SIS, wall panels, trans lights, and window displays as one cohesive system.

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Fully customisable client portal

Portal functionalities are highly customisable and developed per client requirements — from custom reporting templates to store-level journey plans and compliance dashboards.

TopHawks designer working on retail store visual merchandising display design on laptop
In-house design capability: store display concepts are built to brand specification before production, reducing costly rework at the field stage.
10+ Warehouses across India for PoSM storage and distribution
5,000+ Stores covered every month across retail formats
30%+ Increase in repeat customers from customised VM programmes

Our Visual Merchandising Services

From concept to completion, TopHawks manages all four pillars of retail visual merchandising — store design, PoSM production, in-store maintenance, and signage installation — with the same team and the same accountability throughout.

Process map showing the elements and techniques involved in TopHawks retail visual merchandising execution
TopHawks' visual merchandising execution process — from creative brief and production to deployment, maintenance, and compliance reporting.
Store designing visual merchandising — TopHawks retail store layout and fixture design services
Service 01
Store Designing

We develop store layouts, fixture configurations, and visual themes that direct the customer journey from entry to checkout — maximising product visibility and dwell time at every stage.

PoSM design and production — Point of Sale Materials for retail visual merchandising by TopHawks
Service 02
PoSM Design & Production

From dummy boxes and shelf branding to wobblers, danglers, and trans lights — our production partners deliver all PoSM formats with consistent quality, on-brand execution, and supply chain traceability.

In-store maintenance of visual merchandising displays, fixtures, and retail branding elements by TopHawks
Service 03
In-Store Maintenance

Visual merchandising loses its effect the moment displays fall into disrepair. TopHawks provides periodic maintenance of SIS fixtures, wall panels, trans lights, and all in-store branding elements — captured with photo proof.

GSB Glow Sign Board installation by TopHawks for retail brand visibility across India
Service 04
GSB Boards Installation

Pan-India GSB deployment with a TAT of 9 days in top towns and 20 days in remote locations — including dealer enrollment, space acquisition, installation, and ongoing hygiene audits.


In-Store Fixtures Maintenance

Fixtures are the backbone of the in-store brand experience. A damaged or misaligned Shop-in-Shop (SIS) unit communicates negligence to shoppers before a single word is spoken. TopHawks manages the full lifecycle of in-store fixtures — from initial recce and database creation through to periodic maintenance and status appraisals.

Fixture Recce, Database Creation & Design

  • In-store fixture and asset recce hygiene and database creation helps brands produce updated fixtures, trans lights, and in-store branding with correct measurements — eliminating costly remakes caused by outdated store data
  • Fixture design grabs customer attention at retail outlets — designs must always relate to the product, brand image, and customer profile. Our best-in-class designers bring years of experience designing retail fixtures and SIS units
  • Periodic maintenance is essential to ensure prolonged shelf life of all fixture investments and protect brand visibility at point of purchase

Onsite Maintenance & Quality Audits

  • We assist brands with onsite maintenance of SIS fixtures, in-store fixtures, wall fixtures, wall panels, trans lights, and more — with documented condition reports and before/after photography
  • Quality checks and status appraisals of fixture conditions at retail stores enable brands to measure brand visibility and share of shelf with quantified accuracy
  • TopHawks conducts fixture availability audits, SIS status audits, and comprehensive fixture hygiene audits across all store tiers and formats

A periodic fixture hygiene recce programme puts a permanent journey plan in place — visual reports are shared with clients after every store visit, creating a continuous feedback loop between the field and the brand team.


GSB Boards Deployment

The Glow Sign Board (GSB) is often the first point of contact between a brand and a potential customer. A well-placed, well-maintained GSB increases brand recall, improves customer walk-ins, and builds dealer loyalty — making signage deployment a critical component of any retail visibility strategy.

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Space Acquisition via Dealer Enrolment

TopHawks helps clients acquire prime GSB spaces outside retail outlets through a structured dealer enrolment process — targeting eye-catching locations that maximise brand visibility and recall from the street.

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Pan-India Deployment with Defined TATs

We execute pan-India GSB deployments with a turnaround time of 9 days in top towns and 20 days in remote locations — supported by our warehouse network and field team infrastructure across the country.

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GSB Hygiene and Ongoing Maintenance

GSBs deployed in open spaces are continuously subject to pollution, dust, and adverse weather — all of which erode cleanliness and brand perception. We provide structured GSB hygiene programmes and audit trails across our entire client network.

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Non-Lit Board (NLB) Deployment

For rural markets and low-density sales locations, TopHawks deploys Non-Lit Boards (NLBs) — the cost-effective signage solution for markets where lit signage is impractical or where outlet counts are insufficient to justify GSB investment.

Deploying the right signage at the right location is vital for effective and efficient marketing. Our location selection methodology combines outlet classification, competitor visibility data, and footfall mapping to ensure every GSB placement delivers measurable impact.


Case Study · Retail Visibility
Google Pixel Retail Visibility Audit — How TopHawks measured and improved brand presence across 500+ stores

Systematic store-level auditing, combined with fixture condition reporting and VM compliance scoring, gave Google a real-time view of Pixel's retail brand health across India's modern trade and large-format retail.

Read Case Study →
Our Client Portfolio
Trusted by 500+ Brands Across India

From FMCG giants and consumer electronics brands to pharma, food, and financial services — TopHawks delivers visual merchandising at scale.

Airtel logo
Daikin logo
P and G logo
Patanjali logo
Cipla logo
A.O. Smith logo
Racold logo
Turtle Ltd logo
Merino logo
Boehringer logo
CUMI logo
Rajdhani logo
Deloitte logo
Practo logo
Extramarks logo
Blackbuck logo
Swiggy logo
OYO logo
Meesho logo
Google logo

Visual Merchandising Services — FAQ

The most common questions brand managers, retail heads, and marketing directors ask before engaging a visual merchandising agency — answered directly from our field experience.

Visual merchandising is the practice of displaying a brand's products and materials in-store in a way that attracts targeted consumers, drives impulse purchase, and reinforces brand recall. Studies consistently show that in-store presentation is the final — and often decisive — influence on purchase intent. For brands competing on shelf space, VM is not a marketing nice-to-have; it is a sales enabler with a measurable return.
PoSM stands for Point of Sales Materials — the advertising materials placed at or near the point of sale to communicate brand information and stimulate purchase. TopHawks manages a full range including dummy boxes, shelf branding, danglers, wobblers, trans lights, SIS kits, wall panels, window display kits, and floor-standing displays. All formats are produced through vetted production partners and tracked through our supply chain management system.
For top towns, our standard GSB deployment turnaround is 9 days from space confirmation to installation. For Tier-2 and remote locations, the TAT is 20 days. These timelines include dealer enrolment, space measurement, production, and installation — with photo-verified completion for every site.
All field execution is reported through our in-house app, which captures timestamped, geotagged photographs at the point of activity. Clients receive real-time access to execution reports, compliance scores, and pending items via their dedicated portal. Portal functionalities can be customised to match each client's specific reporting requirements, store classifications, and journey plan structure.
Yes. TopHawks provides end-to-end visual merchandising services — from artwork and creative design through to production, warehousing, field deployment, and periodic maintenance. This single-source model eliminates the coordination failures that occur when brands manage separate design, production, and field agencies. One team. One accountability. One execution standard.
TopHawks conducts three primary fixture audit types: (1) Fixture Availability Audits — confirming that approved fixtures are present at each retail location as per brand planogram; (2) SIS Status Audits — evaluating the condition and compliance of Shop-in-Shop installations including branding, lighting, and product display; and (3) General Fixture Hygiene Audits — assessing cleanliness, damage, and maintenance requirements for all in-store branded assets.

Ready to improve your retail brand presence?

Let's Build Your Visual Merchandising Programme

Whether you need a single city pilot or a pan-India rollout — from PoSM production to GSB deployment and in-store fixture maintenance — TopHawks delivers with technology-backed accountability.

Call VM team +91 98102 99632
Email VM team VM@tophawks.com

TRUSTED BY AIRTEL · P&G · DAIKIN · CIPLA · PATANJALI · 500+ BRANDS ACROSS INDIA