Apply to become a mystery shopper with TopHawks
Get paid to visit stores, showrooms, restaurants and bank branches as a regular customer, then report what you experienced. Your honest feedback helps leading brands across India improve how they serve people like you.
- No registration fee
- No CV needed
- Flexible, near you
- Freshers welcome
A mystery shopper is a person paid to visit a store, branch or showroom as a normal customer and report on the experience — staff behaviour, product knowledge, store condition, pricing and brand standards — using a set checklist, photos and a short written report.
From application to your first paid assignment
Four simple steps. You choose which assignments to take, and every assignment comes with a clear brief before you commit.
Apply online
Fill in the short profile below. It takes about 7 minutes, and no CV is required.
Profile review
Our team reviews your profile and contacts shortlisted shoppers on WhatsApp or email for a short orientation.
Pick assignments
Receive assignments that match your city, profile and availability. Accept only the ones that suit you.
Visit, report, get paid
Complete the visit as a regular customer, submit your report and photos on time, and get paid once it is approved.
What you could be asked to do
Assignments vary by brand and city. Most take between 30 and 90 minutes including the report.
Retail store visits
Check greeting, product knowledge, billing experience, displays and store upkeep.
Showroom audits
Automobile, electronics and consumer durables showrooms: demos, test drives and sales pitch.
Bank & insurance branches
Enquire about a product and rate the advice, compliance and turnaround time.
Restaurants & cafés
Rate service speed, hygiene, food quality and how complaints are handled.
Mystery calls & online checks
Call a helpline or use a website or app, and report on the response quality.
Visibility & stock audits
Check product availability, pricing, shelf placement and in-store branding.
Is mystery shopping right for you?
You'll be a great fit if you
- Are 18 years or older and live in or near one of our cities
- Have a smartphone with a working camera and internet
- Notice details and can describe them clearly in English or Hindi
- Can follow a checklist and submit reports on time
- Stay honest and objective, even about a brand you like
Stay safe from fraud
- TopHawks never charges a fee to join or to receive assignments.
- We never ask you to transfer money, share OTPs or buy gift cards on our behalf.
- Official communication comes only from TopHawks email, WhatsApp +91 98102 99632 or tophawks.com.
- If someone asks for payment in our name, report it to enterprise@tophawks.com.
Mystery shopper jobs across India
TopHawks runs mystery shopping assignments in 232+ cities in every region of the country. The most frequent assignments are in:
North
Delhi, New Delhi, Noida, Greater Noida, Gurugram, Ghaziabad, Faridabad, Lucknow, Kanpur, Jaipur, Chandigarh, Mohali, Ludhiana, Amritsar, Dehradun, Agra, Varanasi, Jammu
West
Mumbai, Navi Mumbai, Thane, Pune, Nagpur, Nashik, Ahmedabad, Surat, Vadodara, Rajkot, Indore, Bhopal, Raipur, Panaji
South
Bengaluru, Chennai, Hyderabad, Secunderabad, Kochi, Thiruvananthapuram, Coimbatore, Madurai, Mysuru, Mangaluru, Visakhapatnam, Vijayawada, Puducherry
East & North-East
Kolkata, Howrah, Siliguri, Durgapur, Bhubaneswar, Cuttack, Patna, Ranchi, Jamshedpur, Guwahati, Shillong, Agartala, Imphal
Don't see your city? Apply anyway — the form lists 225+ cities with their states, and you can add any other city or locality.
Create your mystery shopper profile
Your profile helps us match you with the right assignments, so there's no CV to upload. Fields marked as required must be filled in.
We use your details only to assess your application and match you with mystery shopping assignments. We do not share or sell your personal data. See our privacy policy.
Mystery shopper questions, answered
Is it free to become a TopHawks mystery shopper?
Yes. Joining is completely free. TopHawks never charges a registration, training or assignment fee. If anyone asks you for money in our name, do not pay and report it to enterprise@tophawks.com.
How much can I earn as a mystery shopper?
Every assignment pays a fixed fee that depends on its type, city and effort involved. The fee and any purchase reimbursement are shared in the assignment brief before you accept, so you always know what you will earn.
Do I need previous experience?
No. Freshers are welcome. We share a clear brief and checklist for every assignment. Attention to detail, honesty and on-time reporting matter more than experience.
How will I receive assignments?
Once your profile is approved, our team shares assignments that match your city and profile on WhatsApp or email. You can accept only the assignments that suit your schedule.
Which cities do you cover?
TopHawks runs mystery shopping in 232+ cities across India, including Delhi NCR, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad, Lucknow and Patna. If your city is not listed in the form, choose "Other" and enter it.
How long does an assignment take?
Most assignments take 30 to 90 minutes, including the visit and the report. Detailed audits, such as showroom or branch evaluations, can take longer; the time needed is mentioned in the brief.
When and how do I get paid?
You are paid after your report is reviewed and approved. Payment timelines and method are confirmed during onboarding and in each assignment brief.
Can students and homemakers apply?
Yes. Anyone aged 18 or above with a smartphone and the time to complete assignments can apply, including students, homemakers, freelancers and working professionals.
Are you a brand?See how TopHawks mystery audits improve customer experience and compliance across your stores.
Mystery shopping for businesses →