Flipkart: Vendor Acquisition Program part of Sales Process Outsourcing
Target Cities: Delhi, Chandigarh, Mumbai, Chennai, Jaipur, Trivandrum, Hyderabad, Kolkata
- Sales professionals having an e-commerce background were hired and trained in the target cities.
- Entire training module with guiding documents along with a helpline portal for all the FOS(Feet on the street) was provided to quickly resolve all the issues and queries in the field.
- Reporting, attendance tracking, KPI achievements and location update of all the team mates was shared with the client along with Daily Acquisition report via our in-house app.
- The FOSs acted not as sales professionals but as relationship managers hand holding the vendors through the entire on-boarding process, training them for the seller portal, helping them with the cataloging of their products and even providing them guidance post-onboarding on refunding and returns norms and issues.
Client feedback Score : 5/5
- Still Ongoing Project. Want to be a partner vendor? Drop a line at [email protected]