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Client Case Study

150+ Sales Positions.
3+ Years.
One Strategic Partnership.

How TopHawks engineered an agile, territory-led recruitment engine to support Tynor's recurring Medical Representative and healthcare sales hiring across India.

Healthcare Sales Staffing Medical Representative (MR) Hiring Territory Sales Coverage 3+ Years Strategic Partner
TopHawks Tynor staffing case study showing 150 plus Medical Representative and sales positions closed over more than three years
Executive Summary

How has TopHawks sustained Tynor's sales recruitment for over 3 years?

Frontline sales attrition and market expansion require a reliable, on-demand candidate engine rather than disconnected one-off hiring sprints.

The Solution: TopHawks created an ongoing, territory-specific recruitment architecture that continuously sources, pre-screens, and qualifies Medical Representatives and field-sales professionals. Across a 3+ year partnership, this sustained pipeline has closed 150+ sales positions with reduced time-to-hire and superior field-readiness.

3+ Years of Partnership
150+ Positions Closed
MR Specialised Profiles
Pan-India Territory Coverage
Client Overview

A Global Leader in Orthotic Care & Rehabilitation

Tynor is India’s largest manufacturer of orthopaedic appliances and fracture aids, maintaining an international footprint spanning 60+ countries and three decades of product innovation.

Operating in a highly specialised clinical and OTC distribution environment, Tynor’s commercial workforce interacts directly with orthopaedic surgeons, hospitals, pharmacies, and surgical retailers. Hiring requires individuals with high scientific acumen, local language capabilities, and territory relationships.

Client Tynor Orthotics Pvt. Ltd.
Industry Healthcare & Orthopaedic Devices
Engagement Model Recurring Sales Staffing & Recruitment
Partnership Tenure 3+ Continuous Years
Key Placements Medical Representatives (MR), Territory Executives
Total Placements 150+ Candidates Onboarded
The Challenge

Overcoming High Friction in Healthcare Commercial Hiring

Deploying field talent in medical devices and pharmaceuticals presents distinct obstacles compared to general FMCG recruitment.

01

Specialised Medical Acumen

Candidates need functional understanding of orthotic supports, clinical terminology, and doctor-engagement pathways.

02

Territory-Specific Mapping

Frontline reps require established chemist relationships, surgical dealer networks, and local geographical familiarity.

03

Recurring Hiring Cycles

Territory expansions, promotions, and industry attrition require ongoing sourcing without restarting pipeline momentum.

04

Quality Screening at Scale

Ensuring candidate communication, work ethic, and travel willingness before final hiring-manager interviews.

The Sourcing Engine

Multi-Channel Infrastructure for Ongoing Talent Delivery

Rather than relying solely on reactive job postings, TopHawks maintains an active talent ecosystem spanning Tier 1, 2, and 3 medical clusters across India.

This setup enables rapid candidate shortlisting within 48 to 72 hours of receiving new territory mandates.

Proprietary Healthcare Candidate Pool
Pharma/MR Referral Networks
Targeted Territory Headhunting
Structured Telephonic Assessments
Location & Mobility Verification
Doctor-Detailing Capability Screening
Notice-Period Management
Offer-to-Joining Follow-Up Engine
Operating Discipline

A Repeatable 6-Step Staffing Framework

A structured workflow ensures consistent hiring standards across every batch of requirements.

STEP 01

Requirement Scoping

Aligning target medical disciplines, beat structures, compensation bands, and territory expectations.

STEP 02

Active & Passive Sourcing

Deploying specialized job portals, alumni networks, and local recruitment partners simultaneously.

STEP 03

Rigorous Pre-Screening

Two-tier internal evaluation covering previous sales quotas, clinical comprehension, and communication.

STEP 04

Interview Coordination

Managing end-to-end interview rounds with Area Sales Managers (ASMs) and Regional Sales Managers (RSMs).

STEP 05

Offer Handholding

Proactive negotiation management, notice-period tracking, and candidate engagement to minimize dropouts.

STEP 06

Post-Joining Check-Ins

Continuous follow-ups during initial training and territory onboarding to ensure performance stability.

Measurable Results

A Proven Long-Term Commercial Impact

Key delivery metrics achieved over three years of recruitment collaboration.

150+

Frontline Positions Closed

Cumulative medical representatives, sales executives, and area specialists onboarded across multiple states.

3+

Years of Partnership

Continuously active recruitment partner, demonstrating high hiring-manager retention and trust.

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Average Fulfillment Cycle

Drastically lowered standard industry replacement timelines for urgent territory vacancies.

Need to Build or Scale Your Sales Force?

Whether you require recurring Medical Representative recruitment, pan-India field staffing, or complete outsourced sales forces, TopHawks provides the recruitment engine you need.

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Frequently Asked Questions

Healthcare & Medical Sales Staffing Explained

How long has TopHawks partnered with Tynor?

TopHawks has supported Tynor as a strategic recruitment and staffing partner for more than three consecutive years.

How many roles has TopHawks closed for Tynor?

Over 150 Medical Representative, territory sales, and commercial positions have been closed across various Indian states.

What specific profiles are recruited for Tynor?

The engagement focuses primarily on Medical Representatives (MRs), Orthopaedic Product Specialists, Chemist Detailers, and Frontline Field Sales Officers.

Is this an outsourced staffing or permanent placement model?

TopHawks supports flexible engagement models, including permanent lateral recruitment, high-volume recurring staffing, and temp-to-perm sales force models.

How does TopHawks assess candidate suitability for Medical Representative roles?

Candidates are evaluated for clinical communication, previous doctor detailing experience, chemistry/biology background where necessary, vehicle mobility, and local retail chemist networks.